The client is a leading Middle East based food and beverage organization. It manages an excellent portfolio of integrated businesses. It is focused on providing high quality trusted food and beverage products for customers across the UAE, GCC, Turkey and the wider Middle East.
Client had implemented intranet portal using SharePoint 2007. The out of the box features of SharePoint using vanilla implementation did not fulfill client’s exhaustive requirements.
The SharePoint implementation was completely BPM (Business Process Management) oriented and hence several workflows were defined to address the processes.
Additionally, the client had a major failure in their hardware. The application was down for more than 24 hours where MS SQL Server was crashed and backup for only a single week was maintained.
Microsoft SharePoint 2007
Microsoft SQL Server
Eternus Solutions worked with the client to understand the existing infrastructure to decide upon the action plan in order to recover the site
The workflows migration from old system to new recovered system was planned for the subsequent 24 hours
Considering the recovery speed, the client added a couple of new, critical requirements and Eternus Solutions planned to incorporate those during the recovery stage itself
Eternus Solutions team reviewed the entire SharePoint server stack and:
Recovered MS SQL server
Restored and attached the system with SharePoint 2007
Identified affected workflows
Updated all the affected workflows
Added new updates into workflows
For ongoing support, Eternus Solutions team planned to provide a three member team with 8 x 5 support where all the critical issues will be addressed on on-call basis and all other issues would be addressed during 8 x 5 timing