MS SharePoint with Lync – Healthcare – Custom Development – Success Story

Client Overview

  • Client is a US based global leader in healthcare, consumer and medical products. Client has 250 offices in 60 countries with approximately 118,000 employees worldwide and has an approximate revenue of $65.00 billion.

  • Eternus Solutions was engaged with client’s Middle East subsidiary for multiple development, implementation and support engagements, across Microsoft technologies.

Business Challenge

  • Client had implemented intranet and internet portal using Microsoft SharePoint 2007. The existing out of the box features of SharePoint did not completely fulfill client’s requirements and hence the client wanted web parts to be developed with detailed specifications.

  • These web parts in turn could be used into all the SharePoint implementations across all the offices of the client. Some examples of its usage include a yearly view of calendar and SharePoint timer job based file upload.

  • Considering need for deployment over several locations, all the web parts were expected to have configurations and hence each web parts was a productized solution.

  • The client also needed a reliable and comprehensive tool for internal communication that could cater to needs for instant communication. These needs included instant messaging, online meetings and screen sharing. The tool needed to be synchronized with client’s existing Microsoft infrastructure.

Technical Requirements

  • Microsoft SharePoint 2007

  • Microsoft Lync

  • Microsoft Exchange Server

Solution Strategy

  • Eternus Solutions team evaluated each requirement very closely and proposed a roadmap where all the web parts could be covered within specific timeframe. These web parts were mainly reusable productivity tools with multipoint integration from multiple locations to SharePoint 2007.

    • Productized solutions

    • Highly configurable including UI

    • Remote assistance for deployment

  • For catering to the client’s internal communication needs and leveraging client’s existing Microsoft infrastructure, Eternus Solutions decided to implement Microsoft Lync across the client organization.

  • Lync directly integrated with Active Directory of exchange server. Hence, all users of the client’s Active Directory/ Microsoft Exchange Server could use their existing accounts to access and collaborate using Lync.

Development Methodology

  • Development on developer sandbox

  • Evaluation of the requirements and use of out of the box features

  • Design documents to start building any new web parts

  • Designing and developing workflows

  • Extensive usage of custom web parts, features and solutions

  • Development using Microsoft standards and best practices

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