SFDC – Education – Offshore Development Center – Success Story

Client Overview

The client is the USA based leading service provider, which is focused on providing cloud-based solutions to leading global universities based out of USA & UK.

Business Challenge

  • The client had developed the products to cater the requirements in the Education domain. The products were aimed to provide campaign management, telemarketing, online marketing, program management, events, and much more.

  • These products were help the Colleges and Universities to maximize revenue and reduce costs by effectively automating functions of recruiting, retaining, connecting and engaging their prospects, students, alumni, volunteers, members, supporters and affiliates throughout their constituent lifecycles.

  • The client wanted to leverage the Offshore services based model to build an extended team to help in the below areas:

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