The client is a Europe-based leading water services provider, providing water supply to both industrial and domestic consumers.
The client was responsible for supply and monitoring of water distribution in eight cities within the country, covering a total area of 8000+ sq. miles. The client had multiple, disparate systems for managing its various operations like Asset management, Maintenance & break-fix repairs, Meter Management, Inventory management and Work Management. The client was facing challenges with monitoring and maintaining wanted to have a single unified system to manage and maintain all these processes.
The Salesforce-based Enterprise Asset & Consumption Management System needed to have the following features:
Multi-site asset tracking
Work Order History