SFDC – Nonprofits – Custom Development – Success Story

Client Overview

The client is a leading US-based nonprofit working in remote areas of Africa for upliftment of general living conditions of citizens in those areas.

Business Challenge

  • The client had many people working in remote areas of Africa, often without connectivity and needed a comprehensive field service application that not only captured data of the citizens, but also provided report and analytics that helped track and evaluate the performance of each user, tracking their social impact over fixed durations

  • This application needed to provide an interface that worked offline as well as online and captured data for field operations. Once an internet connectivity was available, the same needed to be synced to the centralized repository, without any loss of data

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