SFDC – Public Media – Reporting Development – Success Story

Client Overview

The client is a US-based solution provider, focused on products and solutions for Public Media organizations, helping them unlock the value of their greatest asset – a lifetime relationship with their constituents, enabling them to make the trade-off decisions with greater flexibility and precision.

Business Challenge

The client wanted to extend their existing reporting in order to make better trade-off decisions. The client primarily uses two types of reports to provide near real time drive performance and analysis. They are:

  1. Drive performance analysis

  2. Drive tracking

Currently, these reports are developed in Mango. For drive performance analysis, the client used the Tally report. For drive tracking and sharing metrics both internally and externally, client used the following reports:

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